Resident Retention

Retention is not an expense. It protects NOI.

We turn your community into a place people brag about. Your team keeps their focus. We handle the work and the outcomes.

Takes ten seconds. No email required.

$18,000 recovered in a single quarter after a Charlotte property shifted spend to retention. Documented result.

Turnover drain

How much is vacancy actually costing you

Empty units stack costs. Lost rent, repainting, repairs, ads, showings, admin. It adds up fast.

$2,741

Average loss per vacant unit per month

5–10×

Typical retention return when done right

What sits inside $2,741
• One month of lost rent, repainting and maintenance, staff time and admin, paid ads and unit marketing, applications and turn costs.

Let this land

If you spend more chasing new residents than keeping current ones, you are paying for churn.

High quality resident programming builds pride and renewals. Leasing gets easier. Reputation compounds.

Quick ROI snapshot

Use your rent, or leave blank to use the common $2,741 per vacancy

Number of units

Vacancy or turnover rate (%)

Average rent per unit ($) (optional)

Monthly Loss: —

Annual Loss: —

A Charlotte property lost over $18,000 last quarter before switching to PureStay. See the shift →

Stop the bleed. Fix retention today →

Fast calendar booking. Meet with the team that executes, reports, and repeats.